Monday, May 27, 2013

and today...

There is a new lady in the house to take care of the kiddo. I don't know how long she will last, what she will demand or what her complaints would be in the days to come. But as of now, she is good. Experience: raising her own two sons, she is a finicky cleaner (good for me). And she can work (hard) and on her own (without much guidance). And that makes it a perferct combi. The only question is: how long will she last? My only complaint: She makes pathetic rotis. I don't know if she can cook other stuff well. But she is a quiet being, who works with her hands.

For Kathmanduties, there should be a catalog on how to manage your maid that she will last/stay with you for a longer time.
Rule No. 1: Don't treat her like a maid; they are human beings, have the basic courtesy
Rule No. 2: (Genuiune) Respect! the older generation especially have forgotten that respect doesnot cost you anything except your ego. And the respect should be genuiune. Fake respect like fake smile across the telephone can be felt on the other end, being genuiune is important.
Rule No. 3: Listen to their demands. Listen to their demands. Yes, i repeated that twice because we hear it but don't really listen to what they are saying. Find a solution to their problems if it can be solved. But at least give it an empathetic listening, it matters and it counts.
Rule No. 4: Please understand, they are there to help YOU, please do not treat the situation as other way round as if you have salvaged THEM. They have enough job opportunities, for sure.

4 rules are good enough for today? well, the more experienced can add on to that list if they have a successful retain rate.

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